Synthetic Consumer LabSynthetic Consumer Lab
Back to the studyCosmetics / Preferences and willingness to pay

Volumizing Mascara

Resistance to smudging stands out. In an all-day usage scenario, researching reviews and choosing a familiar product are selected more often than immediate willingness to use it.

748 TLAverage willingness to payBased on 106/200 responses with a WTP value
200Synthetic consumers
599–999 TLTested price range

94 people are unwilling at every tested price; these responses are excluded from the average.

Decision summary

Resistance to smudging stands out in mascara preferences.

Willingness to pay is higher in the review-researching group. Evidence of performance and usage experiences offer a communication approach to test.

Preferences paired with WTP

Priorities and willingness to pay

The comparison shows averages for two groups choosing different options in the same panel.

Average willingness to pay by preference group

Based on preferences in an all-day usage scenario.

Researching reviews60/95 responses with a WTP value
774 TL
Choosing a familiar product36/86 responses with a WTP value
707 TL
Multiple-choice survey

Expectations behind the choice

Most important feature when choosing mascara

Single choice · 200 responses

  1. Not running or smudging during the day76% · 152 people
  2. Adding volume to lashes10% · 20 people
  3. Easy removal10% · 20 people
  4. Making lashes look longer2.5% · 5 people
  5. Not weighing down lashes1.5% · 3 people
  6. Clearly separating lashes0% · 0 people
Usage preference for an all-day makeup scenario

Single choice · 200 responses

  1. Would research product reviews first47.5% · 95 people
  2. Would choose a mascara I have used before43% · 86 people
  3. Would probably use it7% · 14 people
  4. Would prefer not to use mascara2% · 4 people
  5. Would definitely use it0.5% · 1 people
Explore acceptance rates by price
Price test / 5 price points

The chart shows the share accepting each price. Those accepting a higher price are also counted at lower prices.

Percentages are based on all 200 people in the study.

Share accepting each price
  1. 53%599 TL
  2. 37%699 TL
  3. 24.5%799 TL
  4. 13%899 TL
  5. 4.5%999 TL
Show results as numbers
Acceptance by price
PricePeople acceptingShare of the panel
599 TL106 / 20053%
699 TL74 / 20037%
799 TL49 / 20024.5%
899 TL26 / 20013%
999 TL9 / 2004.5%
94Unwilling at every tested price
4Willing at every tested price

Those accepting the highest price may be willing to pay more; prices above this level were not tested.

How should the results be read?

Study scope

The same people in a panel of 200 synthetic consumers answered the preference questions and price test. The panel contains female profiles. Brand and persona names are anonymized.

Shares and averages

Preference percentages use the panel of 200 as their base. WTP averages use only responses with a WTP value; other responses were not treated as zero. Each group average shows responses with a WTP value / total group size.

How should the price results be read?

Those accepting a price are also counted at lower prices. Percentages are based on everyone in the panel. The highest tested price may not be the most someone is willing to pay.

Limits of the findings

Results represent this product’s synthetic panel and are not a forecast of actual sales. Differences between groups do not prove that a preference increases willingness to pay.